Approval processes
Clarify tasks, gateways, roles, and exceptions before teams operationalize a workflow.
BPMN diagrams in Confluence: what to use it for
Create editable diagrams that live near the Confluence documentation they explain. diagram.now focuses on practical technical and business visuals: flowcharts, UML, BPMN, ERD, mind maps, cloud architecture, network diagrams, and wireframes.
Common use cases
Support operations
Map incident intake, escalation, customer communication, and closure.
Compliance workflows
Show review, evidence, decision, and signoff paths in a repeatable format.
Implementation handoff
Give clients or internal teams a visual process map alongside the detailed procedure.
Use BPMN for handoffs
BPMN is useful when a process crosses roles, teams, systems, or decision points. It helps readers see who does what and what happens when the path branches.
Document exceptions
Most processes fail at the exception paths. Add gateways for rejected approvals, missing information, failed checks, and escalations.
Review inside Confluence
Keeping BPMN diagrams in Confluence lets process owners review the visual and the procedure together during updates.
Explore more Confluence diagram guides
FAQ
What is BPMN useful for in Confluence?
BPMN is useful for documenting business processes, approvals, escalations, handoffs, and workflows that involve multiple roles or systems.
Can I update BPMN diagrams after publishing?
Yes. diagram.now is designed for editable diagram workflows so teams can revise BPMN diagrams as processes change.
Try diagram.now in Confluence
Install from Atlassian Marketplace when you want editable diagrams in Confluence, or open the free editor to sketch a diagram immediately.